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Broking success: Richard Hames, M&DH Insurance Services' managing director

Richard Hames, M&DH Insurance

Building a broker: M&DH Insurance Services’ managing director Richard Hames tells Insurance Age why the construction and manufacturing specialist is focused on growth and how the broker is overcoming the current challenging market.

▶ What’s the history of the company?

I worked in the insurance industry for six or seven years prior to M&DH and I built up sizeable portfolios, but I didn’t think I was getting a fair deal. So, I spent about nine months looking at the possibility of setting up a business. In December 2002 I kicked off just on my own and after about eight months I brought someone else on board. 

Since then we’ve grown and we moved into our current offices with about 20 people. About five or six years ago we

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