Executive assistant: Moving on up
In the fourth instalment of the series, Insurance Age meets Shradha Patel, executive assistant (EA) to RSA chief claims officer, UK and International, Karl Helgesen, and Ronan Buckley, former EA to RSA UK CEO Steve Lewis
Shradha Patel has been chief claims officer (CCO) Karl Helgesen’s EA for little over a year and she notes the key elements to succeed in the role include learning fast and delivering quality output at all times.
“Essentially you are the face of your boss and the work that you deliver goes in his or her name so that quality element is always there,” she explains.
Her day-to-day responsibilities include taking on some of the work on Helgesen’s behalf, as well as liaising with the communications
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