Brokers "resigned" as more SSP problems hit users
SSP customers experience fresh system outages as software house confirms performance issues with its Pure Broking platform.
Brokers have confirmed that they have been experiencing outages and “intermittent issues” with the SSP Pure platform for the past four weeks.
Ian Mantel, director at Manor Insurance Services, explained that he had been unable to access the system for three hours last Friday, adding: “Luckily my staff had manged not to be kicked out, but the system was so slow it was taking them more than twice as long to do anything than it normally would.”
Mantel argued that the software house was not
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