SSP CEO admits Pure users do not have “full access” to system
Brokers complain they cannot access documents and of slow systems following SSP’s assertion that 90% of those affected by the outage were back online.
SSP users affected by the outage on 26 August can still not access all documentation despite SSP stating yesterday (12 September) that 90% of those impacted were back online.
SSP CEO Laurence Walker admitted that the software house was still in the process of restoring document archives.
He said: "More than 90% of our affected customers are now live and have the ability to trade but we are still in the process of restoring all of their document archives, which may mean in some cases customers do
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