30% of firms have not begun to implement TCF
Firms yet to begin a Treating Customers Fairly implementation programme risk missing the regulator's...
Firms yet to begin a Treating Customers Fairly implementation programme risk missing the regulator's March 2007 deadline, according to Huntswood, a provider of professional services to the retail financial services industry.
The service provider estimated that 30% of firms have not begun to implement TCF.
The recent Financial Services Authority publication Treating Customers Fairly - towards fair outcomes for consumers details progress measured by the regulator. Despite progress amongst the larger
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