Brokers warned of telecoms firms mis-selling call-recording devices
Insurance brokers are being urged not to fall victim to telecoms firms pitching call-recording equip...
Insurance brokers are being urged not to fall victim to telecoms firms pitching call-recording equipment on the grounds of regulatory compliance.
Although new regulations from the Financial Services Authority (FSA) will require financial services companies to record sales calls and client orders in the equity, debt and derivatives markets, the rules will not apply to insurance providers or brokers.
However, the regulator has received reports that telecoms and technology providers have targeted
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