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If you have ever had the pleasure of meeting Rod Kitchen, head of claims at Royal & Sun Alliance you...

If you have ever had the pleasure of meeting Rod Kitchen, head of claims at Royal & Sun Alliance you may have had the opportunity to hear his favourite claims story, which had Polly in stitches. The story begins with a loss adjuster being sent to a claim in a block of flats. When the adjuster entered the flat he noticed it wasn't the cleanest one he had ever been into and politely refused a cup of tea that was offered. While making his checks in the kitchen he became aware of a rather large

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FCA warns on fake letters

The Financial Conduct Authority has warned of fake letters claiming to be from deputy CEO Sarah Pritchard and referencing a fake FCA employee.

FCA proposes 1.4% fee rise for broker block

The Financial Conduct Authority is consulting on raising levies from brokers by 1.4% in 2026/27 – double its annual budget increase – as it also laid out its work programme going into the second year of its five-year strategy.

ManyPets confirms social media clone

Pet insurance managing general agent ManyPets has confirmed a customer was contacted by an X account impersonating its brand and has issued a warning on how increasingly convincing scammers can appear.

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