Small voices can have the greatest impact

I started in the insurance industry in 1980 - not so very long ago, but the insurance industry has changed beyond belief since then. In those heady days, there was a huge number of insurance companies and a wide range of insurance brokers - and sensible legislation was in place to protect consumers.

It was a thriving industry and a great place to start a career. In 1993, I took the plunge and started Alexander Miller, which has grown significantly, and I feel proud of what my hard work has