Consumers are also accountable

The front page story on online trading in the February issue was interesting. Several of the comments made were from individuals and organisations that have a vested interest in pulling business back from online providers or have little involvement in the sale of travel insurance.

I would like to point out that the Financial Services Authority (FSA) makes it a requirement that "key facts" are available to consumers in a "durable format" before they are able to buy an insurance policy. It is

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: