The hottest insurance gossip

If you have ever had the pleasure of meeting Rod Kitchen, head of claims at Royal & Sun Alliance you may have had the opportunity to hear his favourite claims story, which had Polly in stitches. The story begins with a loss adjuster being sent to a claim in a block of flats. When the adjuster entered the flat he noticed it wasn't the cleanest one he had ever been into and politely refused a cup of tea that was offered. While making his checks in the kitchen he became aware of a rather large

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

If you already have an account, please sign in here.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: