InsurTech Futures: Broking and InsurTech – the future decoded

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Consumers are now interacting with insurance organisations via omnichannels more than ever before.

It is therefore vital for Brokers to deploy InsurTech strategies that deliver customer experiences with the convenience of digital devices that render relevant content, when a customer wants or needs it, based solely on their needs.

With continued pressure to deliver ‘retail-based' experiences, there is an increasing need for Brokers to develop digital solutions that not only increase engagement

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