Insurers urged to shape up ahead of Consumer Insurance Act
Law firm Keoghs has urged insurers to review their questionnaires and underwriting guidelines ahead of the introduction of the Consumer Insurance Act (CIA).
The Act is set to come into force on April and Insurance Age has spoken to brokers and compliance experts worried that insurers are ill-prepared and have failed to assist their broker partners ahead of its introduction.
Matthew Rogers, Keoghs partner and commercial litigation business unit director, warned: "Brokers will need to liaise with insurers to ensure that as detailed a picture as possible is being obtained and that, where appropriate, further enquiries are made in relation to the
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Broker
People Moves: 17 – 21 August 2026
Stay in the loop with the latest insurance personnel moves.
Adler Fairways buys Mason Owen Financial Services
Adler Fairways Insurance Group has bought Liverpool-headquartered Mason Owen Financial Services expanding into the North and East of England, Insurance Age can reveal.
SRG discloses UK deal prices as international dominates 2025 spending spree
Specialist Risk Group picked up a record bill of £403.8m across seven deals in 2025, with the majority spent on international expansion as it moved into Europe and Asia.
TH March ties the knot with ShieldMy expanding into wedding insurance
Top 100 UK broker TH March has launched wedding insurance in partnership with ShieldMy Insurance Services.
Broker hit for £250,000 – FOI reveals insurance sector’s S166 bill
A Freedom of Information request by Insurance Age has revealed the amount spent by a broker, and insurers, on Financial Conduct Authority-mandated skilled persons reviews that completed in 2025/26.
Brokers less stressed but Ecclesiastical warns pressures not easing
Stress levels among insurance brokers have fallen for the first time in several years, according to research by Ecclesiastical, but the insurer alerted there is a divide between ages of staff.
ALA expands range with pothole insurance
Yorkshire-based GAP insurance provider ALA Insurance has expanded its product offering with the launch of a specialist pothole insurance policy, in a move it claimed targets one of the “more persistent and costly problems facing UK motorists”.
Atlanta increases Markerstudy revenue but group losses continue in 2025
Markerstudy Group Holdings grew revenue in 2025, its first full year of owning Atlanta, but losses stayed north of £100m, a filing at Companies House has revealed.