Video: What The Papers Say latest edition
In the February edition, marketing and communications specialist Jamie Marchant explores whether insurers really have become stricter at paying claims.
The controversial survey released by the British Insurance Brokers' Association whipped up a storm between brokers and insurers. And Mr Marchant also explains whether the trade body was correct to lay bare its members' concerns.
Also on the sofa is Insurance Age reporter Caitlin Morrison who tackles Towergate's recent Midlands restructuring and tries to predict 2013 rate changes.
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