More Than to provide online claims tracking service

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The service will provide customers with regular updates on the status of their claim, from registration to completion, by text or email.

Customers will also be able to view these updates on the car insurer's website, and will no longer have to contact a call centre for news on the progress of their claims.

Ian Thompson, UK personal motor claims director at More Than, said: “We want to make sure we’re communicating with our customers in ways that are convenient to them and this new service offers

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