Which? says aggregators could do better
Its first customer satisfaction survey reveals over half are not happy with service
Aggregators are not providing users with an adequate service for financial products, according to new research from Which? Money.
In its first ever comparison site satisfaction survey, the financial watchdog found that the average customer score for these websites was lower for than any other financial sector it has surveyed with no site scoring higher than 50%.
Even after searching for products on comparison sites, more than half the respondents said they bought the product directly from the
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