NU consolidates: nine broker centres closed

Norwich Union (NU) is to close nine regional broker-facing centres dealing with personal lines, claims and small businesses this quarter.

Ken Wallace, intermediary business director, NU, said: "A number of our personal lines, small-business and claims centres will be consolidated into bigger centres. We have issued a leaflet to brokers to explain the changes and to give them advance warning."

Mr Wallace said that he hoped that the decision would not affect NU's reputation with brokers, as, in

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