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FSA sets out issues

The Financial Services Authority (FSA) has set out the issues firms should consider when assessing w...

The Financial Services Authority (FSA) has set out the issues firms should consider when assessing whether they have embedded the fair treatment of customers throughout their business in a paper entitled Treating Customers Fairly - Building on Progress. A full copy of the paper can be accessed on the FSA's Treating Customers Fairly web pages.

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