After nigh on a decade at the helm of the British Insurance Brokers’ Association (Biba), chief executive officer Eric Galbraith announced last month that he would step down from the role in 2013.
It has been a period that has tested even the fittest and most adaptable in the broking world. The credit crunch, the payment protection insurance scandal and the subsequent Financial Services Compensation Scheme levy increases, not to mention the recent double dip recession, have put brokers under cons
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