Banking on brokers

Norwich Union's chief executive Igal Mayer admits that the company has made mistakes in the past, but he is keen to reassure independent brokers that they remain key to its plans for the future. Michelle Worvell reports

Igal Mayer, chief executive of Norwich Union General Insurance (NU) has not been in the hot seat of the UK's largest insurer that long but he has certainly made a few waves.

As the man in charge of NU, Mr Mayer is responsible for running a business with premium income of around £6bn a year and 19,000 staff. The business incorporates both the NU and RAC brands in the UK, offering products through a variety of distribution channels including direct, through brokers and through corporate

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