An important turning point

Following almost three years of consultation, the Association of British Insurers (ABI) has released a new industry-standard definition of critical illness (CI) cover and updated guidelines aimed at improving consumer understanding of the cover. But will the new guidelines clear up some of the confusion surrounding CI and, more importantly, will they reduce the number of declined claims in this market?

The Financial Services Authority (FSA) has recently acknowledged that, while insurers and b

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