News analysis: What does the post-pandemic future hold for brokers?
Brokers split over whether they will see a return to growth while grappling with new attitudes to remote working, work-life balance and client confidence in the aftermath of Covid-19
Brokers have expressed optimism about the future as they gear up for growth after waving goodbye – at least for now – to pandemic restrictions.
Research from Aviva showed that 43% of brokers expect to see growth in their business during the remainder of 2021 (see box below).
Gareth Hemming, chief distribution officer at Aviva, said he had “been on a tour” to meet with brokers across the country and detailed: “I’m picking up on that optimism – clients are doing well, brokers are doing well, and
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