The Spirit of Basil Fawlty
The spirit of Basil Fawlty abounded around specialist broker Lancaster Insurance recently with echoe...
The spirit of Basil Fawlty abounded around specialist broker Lancaster Insurance recently with echoes of "don't mention the war" being whispered in its corridors. When Lancaster was launched 21 years ago, much celebration of the centenary of the end of the Second World War provided the inspiration for the name, which carried the desirable connotations of battle-proven dependability. All well and good, however, the interior designer that kitted out its offices turned out to be something of a
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