PB Week: Learning with the young

Alasdair Stewart head of business development Chartered Insurance Institute

He arrived bright eyed and bushy-tailed at Euston station, having left Glasgow at five in the morning, and made the classic Scottish mistake of smiling at people on the Tube. This invited immediate scorn and looks of pity from the other passengers.

Once we made it over to our training centre on Fenchurch Street, he had already assumed the look of a travel-weary businessman waiting in the executive lounge for the delayed 19:40 to Gatwick. Now he was ready to engage with his new colleagues, he

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