PB Week: Mark Cliff's UK Tour

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Mark Cliff, managing director of Fortis

Over the last few months I have had the opportunity to meet with many brokers at both the UK Broker Summit and at the broker forums we are holding around the UK.

A number of consistent themes have emerged, writes Mark Cliff, managing director of Fortis. Firstly, there is a view that 2010 will be tougher than last year, as clients start to feel the pinch in a difficult economic climate, and face uncertainty in the run up to a general election. That doesn't mean brokers don't see opportunities, far from it! They see the need to focus on organic growth and getting closer to their customers. Sales and marketing are high on the agenda.

Secondly, they are very

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