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Zurich invests in training programmes for broker partners.

Zurich's commercial business unit is rolling out a series of national training events aimed at its b...

Zurich's commercial business unit is rolling out a series of national
training events aimed at its broker partners.


Over 70 events, which will take place in 20 locations across the UK, will
provide training on issues such as relationship marketing, sales
negotiation, claims management and customer care.


Dave Smith, distribution manager for the unit, said the programme was
developed on the back of research it conducted among its brokers as to
which areas they felt they most needed guidance and

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