Steve Knight.

An IT director from a large composite once said to me: "I like
standards. That's why we have got so many of them!" What this joke
highlighted was that for every initiative, whether business-related (eg,
standard forms) or IT-related (eg, EDI, Java, object orientation), there
was a different set of standards that had to be adhered to. The multitude
of standards were slowing/hindering progress rather than speeding it

One area within the general insurance marketplace where we have had a
plethora of

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