Ian Ritchie.

Mergers are resulting in the industry losing valuable expertise, at a time when it is swamped with new legislation.

Last month'S PB survey on standards of service from general insurers
was very interesting. My firm would certainly echo many of the concerns
raised.


Derek Harper and Mike Prior are unsung heroes of our industry, although
most readers have probably never heard of them. They are due to leave
soon, following the merger of the former GA and CU branches in
Southampton, and with them will go 60 years liability and property
underwriting expertise.


This is happening up and down the country as a by-product