Young brokers call for better knowledge retention when senior staff retire
A group of young brokers have called on the insurance profession to take a more deliberate approach to retaining and transferring the knowledge held by its most experienced people.
It follows a report published by the Chartered Insurance Institute New Generation 2025/26 Broking Programme Knowledge at risk: what happens when experience retires? that examined how insurers, brokers, MGAs and other organisations are preparing for the loss of expertise as experienced professionals retire, move on or step back.
Report authorsAlex Spicer ACII – Thomas Carroll Group
Anisah Khan Dip CII – Marsh
Becs Hill Dip CII – McGill and Partners
George Ganellin ACII – WTW
Jack Briggs ACII – NFP
Joel
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