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Virtual Agents specialist Unitary becomes Biba associate member

Takeover merger jigsaw

Unitary has joined the British Insurance Brokers’ Association as an associate member, in a move the automation platform claimed strengthened its commitment to supporting the UK broker community.

According to the business, designed to reduce manual repetitive work, it has achieved “strong momentum” working with managing general agents and the launch of its Virtual Agents for Insurance product, making its membership “a natural next step” in expanding its engagement with brokers.

Unitary detailed that when working with US-based MGA, Attune, its Virtual Agents helped cut costs by 50% and boost customer satisfaction by 19%.

The new Biba associate member listed it is already working with

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