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Premium Credit explains taking system offline

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Services still not fully restored after company suffered cyber incident on Sunday.

Premium Credit is starting to restore its systems for brokers after a cyber incident on Sunday interrupted services, chief executive Tom Woolgrove has told Insurance Age.

“As of this morning we are starting to bring our broker systems back online,” he said.

“We are doing that in a considered way to make sure there is no risk our brokers and no potential for harm because of the nature of the cyber incident.”

Woolgrove explained that an automatic system had alerted the business to the issue.

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