Opinion: Rob Townend on claims in car insurance

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Cutting bogus claims to cut costs: The number of spurious personal injury claims has been spiralling up but, as Rob Townend says, new reforms could help to crackdown on the problem

It doesn’t seem that long since we were last talking about how to cut the cost of car insurance, which is on the rise primarily due to the number and cost of personal injury claims.

I’ve spoken with many brokers and what strikes me is how strongly they feel about this subject. Brokers and their customers are fed up with the UK’s growing compensation culture, from fraudulent and opportunistic claims, to nuisance calls and higher motor premiums. 

It’s no surprise then that many brokers have joined

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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