Christmas Q&A with James Woollam
The managing director of Bristol-based Hayes Parsons reviews the past 12 months and looks ahead to 2016.
What was the most shocking broking moment of 2015?
The speed of consolidation between the larger brokers and the rapid entry of private equity.
What was the best thing to happen to your business in 2015?
I bought it!!!
What will you do for Christmas?
Eat, drink and be merry! No change there then...
What will be the biggest challenge for the industry in 2016?
Working out how to embrace technology whilst not losing sight of the client's needs - be that the end client or the broker.
What are the plans
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