Integration a key focus for Gallagher, says CEO Chilton

grahame-chily-chilton

New Gallagher CEO sets out his early plans to take away frustrations at the business.

Grahame Chilton has responded to market questions about just how much retail experience he has following his recent appointment as CEO of Arthur J Gallagher's UK-based international brokerage division.

Stating that he had an "enormous" amount of retail experience he described comments to the contrary as "unfair".

He started in insurance as a retail broker at CT Bowring which was eventually bought by Marsh. And having set up reinsurance firm Benfield he also gained more retail experience after it

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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