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Haynes hopes for growth

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Arag’s David Haynes talks about what surprised him most in 2014.

David Haynes, head of underwriting and marketing at Arag, tells of his hopes for growth in the latest Insurance Age Christmas Q&A.

How has your business's 2014 been?

Challenging, gratifying and memorable.

What will you be doing for Christmas?

Recovering, then skiing.

What are your hopes for insurance in 2015?

More growth, more profit and continued recognition of excellent products and service.

What was the most surprising thing that happened in insurance this year?

Arron Banks donating £1m of

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