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Lack of support leaves insurance wanting

Andrew Pearce

It has been a week in which insurers have taken a real battering due to Monday's well-documented episode of Dispatches on Channel 4.

Indeed, the allegations for all concerned in the private motor insurance market were at best concerning and at worst downright damaging to a sector that is already subject to an investigation by the Competition Commission. 

However, instead of wasting further column inches on an issue that has already been covered to death in recent days, I would like to draw attention to a story that sneaked out just before the festive break - already a distant memory.

A few weeks ago, Shufahit Hussain pled

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Aviva doubling down for customers, says Martin

Aviva is committed to pushing on with an “absolute focus on customer” and will continue “doubling down”, David Martin, managing director for UK commercial and chief distribution officer, told Insurance Age as he teased a “major new proposition” pencilled in for the end of the third quarter will catch brokers’ eyes.

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