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Editor’s letter - October 2012

emmanuel-kenning-06-2012

“In my opinion professionalism should be the loudest debate among brokers today”

Any broker worth their salt will tell you that the world is changing. Whether it is the need to approach new business in a different manner by accessing the opportunities presented by social media, or the ability to harness the power of technology to cut costs, changes are afoot. So, in a new development for this column, this time it is all about something that is not even in the magazine.

In the last edition we trailed the upcoming launch of our professionalism campaign sponsored by Axa

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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