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Editor’s letter - March 2012

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“Read between the lines and you will detect some belief that the worst of the bad times may be over”

This month is a month for positivity. It’s not an outlook I am overly familiar with but I’m going to give it a bash. On the face of it, there isn’t all that much to be positive about with RSA culling broker agencies, insurers producing some pretty poor commercial combined operating ratios (COR) and two brokers entering administration.

So here goes with the positivity. Those brokers that RSA cut relationships with have had a host of rival insurers clamouring to be publicly seen as the broker’s

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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