Judge accuses RSA firm of fabricating repair costs
RSA has been accused by a county court judge of artificially inflating repair costs charged to other insurers.
Sister title, Post, reported that Britain's fourth biggest motor insurer had been found to have bumped up repair costs by using its own company RSAARL as an intermediary between it and repairers. RSAARL increased the hourly rate charged and added fees, such as for collection and delivery of the vehicle. The Judge described one charge as a "fabrication" and disallowed another as "not reasonably incurred".
The article noted that in the case of Kevin Fallows v Harkers Transport at Romford County
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