WUKI determined to shine in GI customer service levels
Willis UK & Ireland (WUKI) is implementing a major business transformation programme, as part of a s...
Willis UK & Ireland (WUKI) is implementing a major business transformation programme, as part of a strategy to become number one for service in the general insurance industry.
Brendan McManus, CEO of WUKI, said although the industry had a poor reputation in general for service the broker wanted to show that it could provide excellent customer care because it had both great segmentation and a good proposition for its clients.
"As part of this approach we aim to ensure that the level of service is
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