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IOB urges CP33 feedback.

Insurance Ombudsman Laurie Slade has urged all members of the Insurance Ombudsman Bureau to provide ...

Insurance Ombudsman Laurie Slade has urged all members of the
Insurance Ombudsman Bureau to provide feedback to the Financial Services
Authority /Financial Ombudsman Service Consultation Paper on consumer
complaints and the new single ombudsman scheme (CP33). The paper covers a
range of policy issues relating to the FOS rules, including: scope,
eligibility, limits on awards, and funding and internal complaints
procedures.

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GI AR numbers fall again

The general insurance and protection sector saw the biggest fall in the number of appointed representatives last financial year, the Financial Conduct Authority has calculated.

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