Domestic difficulties.
Home assistance was originally introduced as an add-on to bolster home insurance sales, but it is now an integral part of buildings and contents policies, says Shona Cronin.
The household assistance market has come a long way since the 1980swhen the industry witnessed the first of the domestic emergency
helplines.
At this time, they were viewed by insurers and brokers as being excellent
product differentiators which could provide a competitive edge. Now, these
services are largely accepted as par for the course by both the industry
providers and the consumer.
John Beckett, product controller at Avon Insurance, says: "Policyholders
now expect household assistance
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Commercial
Adler Fairways buys Mason Owen Financial Services
Adler Fairways Insurance Group has bought Liverpool-headquartered Mason Owen Financial Services expanding into the North and East of England, Insurance Age can reveal.
Meet the MGA: Lumara
Having helped set-up one MGA in Arista two decades ago, Lumara CEO David Aslin explains why he is going again, seeking to be a top three partner with its brokers through a combination of expertise, flexible products and agency exclusivity.
Jensten buys largest Coversure franchise in Midlands deal
Jensten Group has signed up to buy Coversure Midlands, the largest in its franchise network.
Gallagher partners with HSBC bank in business insurance launch
Gallagher is working with HSBC UK providing insurance services to the bank’s commercial clients, the pair have confirmed.
Simply Business adds MGA to panel expanding its landlord offering
Simply Business has partnered with Mission-backed commercial and residential property managing general agent Ventis, to expand its landlord insurance offering.
MGAs increasingly important in placing niche fleet, according to broker survey
Waste, hazardous and recycling fleets are the hardest commercial motor segment to place due to limited market capacity, according to 71% of brokers surveyed by Direct Commercial.
Podcast: Reid and Clegg present Double Indemnity – episode 12, Cameron Specialty’s Tom Kirkland
MGA entrepreneur Tom Kirkland joins Stuart Reid and Toby Clegg for the latest episode of the Double Indemnity podcast series.
Jason Storah on Aviva walking away on pricing, but not from brokers
Aviva’s commercial book shrank year-on-year, but only “marginally” in the heartlands of brokers’ traditional business, UK and Ireland general insurance CEO Storah told Insurance Age.