Rate of errors not a surprise.
It does not surprise me in the least that 66% inaccuracy in insurance documents supplied by insurers...
It does not surprise me in the least that 66% inaccuracy in insurancedocuments supplied by insurers was registered in your survey (PB, August
p9).
Insurers also send cheques for "items" of insurance which are not covered
and refuse to pay for "items" or "sections" which are covered. Trying to
be honest, we have returned many cheques which exceeded the amount payable
on a claim.
On the other hand, they procrastinate on small claims of £200 for a client
with an unblemished record or send in an
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