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Lessons from the early days.

David Worsfold seems to have the advantage of having seen the ABI Claims Code in embryo (PB, August ...

David Worsfold seems to have the advantage of having seen the ABI
Claims Code in embryo (PB, August p14).


I trust that it is a brighter document than the government's last
Financial Services Act or the new Financial Services and Markets Bill, so
far as I am aware of it at present.


Now expunged from the insurance world for ever, my old firm, Guardian, had
a philosophy on small claims even before the war.


The then general manager, Mr AG Sweet and his successors, until perhaps
just 20 years ago, wanted

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