Broking break - Your Top Five
This week Call Connection, Ignition Select, PIB, Towergate and Brolly's Phoebe Hugh hit the headlines with administrations, deals, a rebrand and a warning that brokers could be cut out of the market.
5) Meet the techies: Brolly’s Phoebe Hugh warns brokers of being cut out of the market
In our interview Hugh warned: “Brokers are gradually becoming disintermediated, are just another rung in the supply chain, and for many, price comparison is a loss-leading channel.
“Distribution is fundamentally changing, and it’s not sustainable in the long-term for brokers to compete simply on price.
“The ability to retain customers and cross-sell products is essential to
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