Brokers express disappointment over Aviva job cuts and outsourcing plans

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Moving claims functions to India may harm the provider’s brand, industry warns

Aviva made headlines several times over in June as a series of job cuts were revealed.

A leaked memo seen by the Eastern Daily Press confirmed that 180 jobs are set to go from the Norwich-based group personal pension team, as part of a wider plan to axe 650 roles across the UK. In addition to this, 300 contractor posts will be cut.

A couple of weeks after this the provider announced to staff in an email that it was to cut its bodily injury claims team in Manchester with 200 people losing their

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