Power hour: Where there’s a claim...

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Successfully handling claims means picking the right 
ones to defend and getting to grips with risk managment, 
reports Emmanuel Kenning

Has there been increasing intensity from claims management companies around liability issues?

▶ Jon: Very definitely. The areas where we have seen quite a significant increase in numbers are post redundancy and long tail claims as well. We have been made aware of people aggressively targeting engineering firms and those that have gone out of business, getting employee lists, putting adverts in local papers and making promises about compensation that is on offer.

▶ Mick: We’re keeping a very

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