Manchester here we come
Biba CEO Steve White tells Emmanuel Kenning what has been going on at the broker body and what to expect at this year’s “customer, customer, customer” focused conference in Manchester
▶ How did it feel to be promoted to CEO?
I was proud. I had set my stall out to the chairman and the previous CEO. I have been with Biba for 10 years now. I know the association very well, know the members and had quite a level of visibility from my time with the regional compliance forum process. I was delighted to be given the chance to take on the association at a hugely busy time in its history.
▶ What did you fear most when you took on the role?
I had never addressed an audience of 1,200
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