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Editor’s letter - June 2013

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“Facing down a challenge breeds confidence. And there was certainly more of that on show in London”

So, what did everyone make of Biba’s annual conference? At the risk of sounding like I’m impersonating Noel Edmonds, I felt there was a lot of positivity in the room.

Back at the start of the credit crunch the smarter brokers worked out quite quickly that life was about to change. Others took a little longer to catch on to ‘the new normal’ but the whole market has certainly made it now. In truth this has probably been the case for a year or so, thus why the more upbeat tone than in 2012? It can

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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