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End of Year Review 2025: Allianz UK’s Nick Hobbs

Nick Hobbs, chief distribution officer at Allianz UK, prays for a more balanced approach to regulation that enables and encourages great conduct and customer outcomes; congratulates Ken Norgrove for the Intact rebrand; and looks to a feathered friend for…

End of Year Review 2025: Markel UK’s Joanne Skyes

Joanne Sykes, divisional director - broker at Markel UK, predicts an escalation in demand for cyber risk and ransomware cover, whilst singing the praises of Biba CEO Trudgill and ‘Yellow’ with Coldplay’s Chris Martin.

End of Year Review 2025: Crawford & Co’s Glenn Thornton

Glenn Thornton, head of major and complex loss at Crawford & Company, says farewell to two insurance icons in ‘Royal’ and ‘Sun Alliance’; hails the youngest deputy president CILA has ever had in Marsh’s Melissa Cunningham; and predicts AI driven dynamic…

End of Year Review 2025: Gallagher’s Gary Fletcher

Gary Fletcher, managing director of commercial at Gallagher UK Retail, is proud of the broker’s data led client tools and digital strategy; and favours a duet with Coldplay’s Chris Martin over his employer’s namesake Liam from Oasis.

Q&A: Grove & Dean’s Michael Lawrence

Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.

End of Year Review 2025: Percayso’s Chris Traill

Chris Traill, account director at Percayso Inform, is happy the market is leaning harder into data-driven segmentation rather than just chasing the cheapest headline rate; but adds even with Consumer Duty, there are still examples of poor communication…

End of Year Review 2025: Axa Retail’s Matt Field

Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.

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