Drivers willing to use smartphone apps to make claims

Person holding a smartphone with apps

More than one in four motorists would definitely use a smartphone app to report insurance claims although only 3% are aware that their current insurer provides such a facility according to research by Etouch Solutions.

The technology company said its nationwide study also shows that 41% of drivers might use an app if it was offered in addition to the 26% who definitely would.

The research, conducted by Consumer Intelligence, indicates 90% of motorists use the phone to make claims, but just 20% h